Privacy Policy

Last updated: February 11, 2025

Mobali Labs, operated by Mobali Solutions OÜ (hereinafter "we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website mobalilabs.com.

1. Data Controller

The data controller responsible for your personal data is:

Mobali Solutions OÜ
Estonia
Email: hello@mobalilabs.com

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name, email address, and message content when you use our contact form

Information collected automatically (with your consent):

• Usage data through Google Analytics (pages visited, session duration, approximate location at country level, device and browser type)
• Google Analytics uses cookies to distinguish unique users and sessions

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Consent — for analytics cookies (Article 6(1)(a) GDPR). You can grant or withdraw consent at any time via the cookie settings on our website.
• Legitimate interest — for responding to your contact form inquiries (Article 6(1)(f) GDPR).

4. Cookies

We use cookies only for analytics purposes. No analytics cookies are placed until you provide explicit consent via our cookie banner.

Analytics cookies (Google Analytics):

• _ga — Distinguishes unique users. Expires after 2 years.
• _ga_* — Maintains session state. Expires after 2 years.

You can change your cookie preferences at any time by clicking "Cookie Settings" in the website footer.

5. Third-Party Services

We use the following third-party services:

• Google Analytics (Google LLC) — for website usage analysis. Data may be transferred to the United States. Google is certified under the EU-U.S. Data Privacy Framework. Google Privacy Policy.
• Web3Forms — for processing contact form submissions. Your name, email, and message are transmitted to Web3Forms for delivery. Web3Forms Privacy Policy.

6. Data Retention

• Contact form data — retained only as long as necessary to respond to your inquiry, then deleted.
• Analytics data — automatically deleted after 14 months by Google Analytics.
• Cookie consent preference — stored in your browser's local storage until you clear it or change your preference.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request limitation of how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest
• Right to withdraw consent — withdraw your cookie consent at any time via Cookie Settings

To exercise any of these rights, contact us at hello@mobalilabs.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission through our website is encrypted via HTTPS.

9. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Mobali Solutions OÜ
Email: hello@mobalilabs.com